![](https://blog.filegarden.net/wp-content/uploads/2019/05/2015-09-16_6-48-19.png)
Unifi cloud access can’t connect to Windows controller
![](http://45.79.41.79:8087/wp-content/uploads/2019/05/2015-09-16_6-48-19-1024x597.png)
Initially i had quite a headache with Java software..
For one, Java drives me crazy. I kept getting all kinds of errors trying to connect to
https://unifi.ubnt.com to access my controller remotely.
Troubleshooting steps.
- Download the latest version of the controller software
https://www.ui.com/download/unifi/
- Install the software as a service
https://help.ubnt.com/hc/en-us/articles/205144550-UniFi-Run-the-Controller-as-a-Windows-Service
- Open required ports on your router forward to controller
https://help.ubnt.com/hc/en-us/articles/218506997-UniFi-Ports-Used
- For your sake setup 2FA (two factor authentication)
https://help.ubnt.com/hc/en-us/articles/115012986607-How-to-Enable-Two-Factor-Authentication